ITSM: Request For Services Request For Services Name* Organization* Email* Phone/Mobile Number How did you hear about BlueAlly? Select Events Articles and Reviews Search Engines Advertisements Analyst Reports Others Services you are interested in   Information Technology Infrastructure Library v3 (ITIL v3) introduces end-to-end service lifecycle approach for IT management. BlueAlly’s ITSM solutions to its clients are based on current ITIL standards. With every successful ITIL implementation, BlueAlly aims to achieve an up-to-date and accurate Configuration Management Database (CMDB) using the new CMDB model, the federated CMDB. BlueAlly, a single point multivendor solutions provider, provides implementation, maintenance and support of the following leading IT Service Management (ITSM) tools: IBM Tivoli and Maximo: Tivoli Application Dependency Discovery Manager (TADDM), CCMDB, Tivoli Service Request Manager (TSRM), Tivoli Asset Management for IT (TAMIT) BMC Remedy: Remedy Action Request System, Change Management, Asset Management, Service Desk, Problem Management, Incident Management, SLA Management, Atrium CMDB, Crisis Management, Patrol and Configuration Software HP Openview: Open View Monitoring, Peregrine Asset Center BlueAlly provides a wide range of services helping customers to meet their business goals. BlueAlly's core services and solutions include the following: Integrated Service Management, Auto Discovery, Asset Management, Change and Configuration Management Database (CCMDB), Crisis Management, Incident Management, Problem Management, Patch Management, Performance Management, Security Management, and Service Level (SLA) Management.